You are in charge of a project and to ensure things go well - you have had monthly meetings with the stakeholders.The project is running on schedule and budget.You are in your fourth month of execution - but the stakeholder indicates dissatisfaction with the deliverables.To make changes in the deliverables would mean a delay in the schedule.What would have been the most important process that could have prevented this situation?

• A. Scope Planning
• B. Scope Control
• C. Schedule Control
• D. Risk Monitoring and Control

You are developing strategies to effectively engage stakeholders throughout the project life cycle. What is process you are working on ?

• A. Plan Stakeholder Management
• B. Identify Stakeholders
• C. Manage Stakeholder Engagement
• D. Control Stakeholder Engagement

You are in charge of building a shopping portal.You are fairly confident as you have a team experienced in doing such work.As per the agreement at the end of the first month you organize a demonstration of the software.You invite the sponsor and key stakeholders.Later the sponsor informs you that she is not very happy with the progress indicating that one of the clients who would be using this software is not satisfied as her needs are not being met.To satisfy this client's needs would mean some radical changes with an impact to both cost and schedule.What could be the root cause of this issue?

• A. Deliverables were not as per requirement
• B. The stakeholder is making unrealistic demands
• C. The scope statement was ambiguous leading to this
• D. All the stakeholders were not identified

The Project Quality Management process must __________.

• A. Address the quality of the management and product
• B. Improve the project management and the quality of the product
• C. Ensure that the project satisfies customer requirements
• D. All of the above

You are in charge of managing a software development project which is related to simulations for driving racing cars.In one of your team meetings - it has been reported that a lot of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues could have been prevented had a simple code review checklist been used. You prepare a code review checklist and ensure the code is reviewed as per the checklist.This is a good example of :

• A. Corrective Action
• B. Preventive Action
• C. Defect Repair
• D. Quality Control

You are in the process of defining activities and have broken down the WBS into individual activities.You now decide to uniquely tag each activity with a unique code.So here what you have done is defined an ___ for each Activity

• A. Schedule Network Diagram
• B. Activity List
• C. Milestone List
• D. Activity Identifier

You are the project manager for a Project. You are updating the WBS during Define Activities, which is often called ________?

• A. Refinements
• B. Updates
• C. Activities
• D. Supporting detail

Of the following types of contracts - which has the HIGHEST risk for the buyer ?

• A. Cost plus fixed fee - CPFF
• B. Time and Material
• C. Firm Fixed Price Contract - FFP
• D. Fixed Price Incentive Fee Contracts - FPIF

You are a project manager of a company and your project is currently in execution phase. The customer has requested you for additional work. This work will affect the budget, but not the schedule of the project. What should you do next?

• A. Add the additional requirements to the project plan.
• B. Ignore the request.
• C. Explain the change procedure and ask to submit a request for change.
• D. Discuss with the project team about the change.

Which of the following is part of the Perform Quality Assurance process?

• A. Benchmarking
• B. Cost of Quality
• C. Design of experiments
• D. Quality audits

You are managing a project to set up a brand new play area for the community.You and your team have been working as per plan and things are moving smoothly.Suddenly one of the stakeholders indicates that the play area must also include a sand pit.This was not originally planned for so you analyze the impact to the cost , schedule and scope.You then submit the change request to the Change control board for their approval.You have immediately received an approval - what should your next step be ?

• A. Get the work done immediately and start executing
• B. Update the impacted baselines - scope , cost and schedule
• C. Update the work performance reports and share with stakeholders
• D. Setup a meeting with the change control board

As a manager on a project your key outlook is to ensure that the project delivers within the scheduled timelines with minimal rework and customer delight.For some time now the project work is proceeding smoothly with a CPI and SPI a perfect 1.One of your team members approaches you and indicates that she might possibly need a long vacation on personal grounds.She indicates this could possibly occur in two months from now.You look up the schedule and as luck would have it - this team member happens to be scheduled to execute activities which are on the critical path - and her absence in two months time would cause a delay in schedule.You decide to take some action and reschedule task allocation to ensure that this team member is not planned to work on any of the critical path activities.What did you just do ?

• A. Mitigate the risk
• B. Avoid the risk
• C. Transfer the risk
• D. Exploit the risk

Joel is managing a project.The project is about three fourths done when the site engineer reports that due to inherent complexities in a certain task the deliverables would get delayed.This would involve additional analysis and then implementation.He requests that this new work that was not envisioned earlier be added to the scope and also the time required be added to the schedule.You and the site engineer have analyzed the impact of this change to cost, and have written up a change request and requested approval from change control board.Just today you have received approval from the change control board - what should be the imemdiate course of action ?

• A. Start work immediately
• B. Ascertain the impact of this change to scope , schedule and cost before making any change.
• C. Perform Quality Assurance
• D. Make sure that the scope baseline and schedule baseline are updated to reflect the approved change before implementing the change.

You are in the process of executing a project that deals with laying out electrical cables connecting two cities.You have been reporting progress on a monthly basis.In this month due to unplanned vacations many of the staff have not turned up at work.This has caused a delay in the schedule.You decide to check if the schedule variance is within the allowable threshhold - what document should you refer to ?

• A. Project Management Plan
• B. Schedule Management Plan
• C. Project Schedule Network Diagram
• D. Activity Definition

You and a group of managers who conduct a weekly meeting for sharing information and project management best practices.Joe who is a colleague of yours explains the need of correctly identifying all the project stakeholders.He explains that in his current project he has made use of Stakeholders Engagement Assessment Matrix.Many of the other colleagues are not quite aware of the need and usage of this matrix - which of the following is the BEST choice ?

• A. Lists all the stakeholders along with their current engagement and desired engagement
• B. Lists all the stakeholders
• C. Lists only those stakeholders who are Resistant
• D. Lists only those stakeholders who are Supportive

You are in charge of a software project and you are almost 40% complete.The project stakeholders want a [performance report to date.You had planned to use Earned Value Management methodology.You come up with the following numbers: EV = 100 AC = 300 PV = 150 BAC = 600 You and your team have faced numerous issues till now . However you choose to ignore the current work performance and decide to go with what was originally planned. Based on this information what would be the EAC for the project ?

• A. 800
• B. 200
• C. 600
• D. 1800

You have replaced an earlier project manager in a project .The earlier project manager has left the organization and you are now responsible for the project.On reviewing the project management plan you are disturbed because a number of procurement contracts have been signed and they all turn out to be Cost plus fixed fee types of contracts - why are you worried ?

• A. All the risk is now with the seller
• B. Contracts should always be T and M
• C. Seller has no motivation to control cost and infact cost could spiral
• D. Contracts should always be Fixed Price

What is the BEST use of a Work Authorization System ?

• A. It manages the timing and sequence of when activities need to be performed
• B. It manages who performs the activity
• C. It identifies the resources needed to complete activities
• D. It is used for comparing actual work against the baselines

You are in charge of building a bridge across a river. All the initial groundwork and structural designs have been completed and work is in progress.You know that the next two months will be particularly critical involving some critical activities such as Arc welding of stiffener plates.You know your company employs welders who specialize in this kind of work.However you are apprehensive regarding their availability for the next two months.What should you refer to first to find if these welders are available for the next two months?

• A. Milestone List
• B. Pareto Chart
• C. Histograms
• D. Resource Calendars

The project that you are in charge has been successfully completed.The last of the deliverables have been formally accepted by the client.You had several contractors with whom contracts were prepared.With the project done you decide to communicate the completion details and closure of contracts.Which is the best form of communication?

• A. Formal written
• B. Formal verbal
• C. Informal verbal
• D. Informal written

Earned Value Analysis is used to measure performance based on following parameters:

• A. Scope and Cost
• B. Scope and Schedule
• C. Scope , Cost and Schedule
• D. Cost and Schedule

You are managing a project which involves building software for the aeronautical domain.The nature of the work is complex and needs a lot of research.During Quality assurance both the development team and testing team suggest that the quality assurance process be changed to also include White Box testing and not only rely on Black box testing.The team wants to make this shift in approach as they believe this would lead to better quality of deliverables - what is the best course of action ?

• A. As the changes will help improve quality - execute white box texting
• B. Create a change request
• C. Refuse to adopt this change as this would mean a change in agreed process
• D. Analyze the impact of the change to scope , schedule and cost and then write up a Change Request

Your company policy allows you to gift customers within certain limit. By mistake, you have given a gift to the customer's representative already which is beyond the limit mentioned in your company policy. What should you do?

• A. Forget it and don't tell anyone.
• B. Contact your company's senior management and ask for assistance.
• C. Ask your customer to return the gift.
• D. Ask your customer to give you a gift which has the same cost

Rather than use Triangular Distribution while doing Three Point Estimation you choose to use Beta Distribution.Based on your analysis and understanding you are confident that the project would be completed with a total cost of 108,000 $.You also estimate that a best case estimate would be 90000 $ while a worst case scenario would result in the costs incurred to shoot up to 138000 USD. What would the Three point Cost estimate be using Beta Distribution ?

• A. 112000 $
• B. 110000 $
• C. 101000 $
• D. None of the above

Which of the following best describes Vrooms Expectancy theory ?

• A. Employees will put in efforts dependant on expectancy, valence, and instrumentality
• B. Employee motivation is not achievable - employees must be forced to get things done
• C. Hygiene factors will ensure that job dissatisfaction not occur - however it does not ensure job satisfaction
• D. People have needs starting with Physiological Needs and ending with self actualization

You and and your team have just created a schedule network diagram.You have come up with the estimates and have defined the durations and subsequently have identified the Critical Path.You now decide to do a 'Backward Pass' through the Schedule Network Diagram - what would you be calculating ?

• A. The Early Start and Early Finish for each activity
• B. The Late Start and Late Finish for each activity
• C. The duration of the other paths
• D. The duration of the critical path

Your team has delivered phase one to the client. Based on client feedback and issues found by client - you decide to do some introspection to identify root causes so that the subsequent deliverables do not face the same issues.What techniques would you choose to apply ?

• A. Perform Quality Audits
• B. Review Activity Network Diagrams
• C. Lookup Process decision program charts
• D. Process Analysis

What is the purpose of fishbone diagram?

• A. To illustrate how various factors might be linked to potential problems or effects
• B. Are used to determine if the process are in control
• C. Show trends in a process over time
• D. Shows the pattern of relationship between two variables

Which of the following activities is not performed as a part of Project Closure ?

• A. Ensure all the deliverables as per contract are met
• B. Create lessons learned and update Organizational Process Assets
• C. Formal acceptance
• D. Verify scope

You are in charge of a project that deals with laying out a lavish 18 hole golf course.The project work is in progress.You also have a number of contractors working on the project.Being an experienced manager you know that communication is key to success of the project.You have identified 10 stakeholders with whom you need to communicate.Due to some internal and external organizational changes at the client end three new stakeholders have been added with whom you need to communicate with.You also had to reduce one of the contractors with whom you were communicating.How many communication channels do you have now?

• A. 45
• B. 78
• C. 91
• D. 66

You are the project manager and have decided to outsource a part of the project to a vendor. You have offered a bonus to the vendor if the work is completed in two months. This is an example of_____________.

• A. project incentive
• B. project goal
• C. fixed price contract
• D. None

Your company has bagged a number of government contracts dealing with setting up infrastructure.This includes setting up roads and bridges.This is a very big and prestigious project so your company would like to ensure everything is planned well in advance.You are the project manager of this project.Considering its importance - you and your team come up with a list of risks.One of the subject matter experts indicates that during the months of July and August the construction work of the bridge across the river would need to stop on account of past history of flooding of the river.You agree with the expert and plan the schedule accordingly.What strategy did you just apply ?

• A. Accept
• B. Exploit
• C. Mitigate
• D. Transfer

Over lunch you meet a colleague who is managing a large turnover project for setting up a chemical plant.Your colleague is worried because the client is being unreasonable and asking for changes that will have a severe impact to the scope schedule and also cost.The client is also not ready to absorb the additional impact to schedule and cost.She seeks your advise - what should she do ?

• A. Refuse to budge and not make any changes
• B. Request her executive management to initiate legal action against the client
• C. Ultimately the customer is always right - so go ahead and make the changes and absorb the impact to cost , schedule and scope
• D. Set up a meeting with the client to better understand the need of the changes being asked for

Which of the following statements are not true regarding Scope Verification ?

• A. Consists of conducting inspections , reviews and audits.
• B. Used to determine if results conform to requirements
• C. Used to get formal sign off from clients
• D. Used to determine schedule variance

You are managing a project that has teams located in different parts of the world.While the advantage of colocation is beneficial - the team structure or locations cannot be changed.Being an experienced manager that you are - you realize that without a proper communication channel can quickly lead to chaos.What would your choice of communication be?

• A. Formal and Verbal
• B. Formal and Written
• C. Informal and written
• D. Informal and Verbal

You are managing a project that that your company won after making a bid.The clients have negotiated long and hard and have driven a hard bargain.The project is scheduled to span over eight months and you are in your fifth month of execution.You are extremely worried since you have about four more months of work remaining and the project is at the 'Point of total assumption' - what does this mean ?

• A. As a seller you are running behind schedule
• B. As a seller you are ahead of schedule
• C. The project is going to have a cost overrun which will need to be negotiated with the client
• D. As a seller all subsequent costs will have to be borne by the seller

Of the following types of contracts - which has the HIGHEST risk for the seller ?

• A. Cost plus fixed fee - CPFF
• B. Time and Material - T and M
• C. Firm Fixed Price Contract - FFP
• D. Cost plus Incentive fee - CPIF

Your team is in its second month of development.You are managing a software development project for a banking product.In one of the team meetings a debate arises if defects found during Quality control need to undergo change control.Some team members are convinced that all defects should undergo change control while the other half is convinced that defects do not need to undergo change control.Which of the following statements are untrue ?

• A. Defects to deliverables need to undergo change control
• B. Defects to deliverables need not undergo change control
• C. Corrective actions need to undergo change control
• D. Preventive actions need to undergo change control

As a project manager - you are expected to calculate the cost of Poor Quality - the project work is in progress - what costs would you consider ?

• A. Cost of Hiring.
• B. Prevention costs.
• C. Appraisal costs.
• D. External and Internal Failure costs.

You head the engineering department in your company.Lately you have observed that certain deliveries are mising the schedule.On closer scrutiny you observe this to be occurring with a specific team member.You decide to discuss it out with the team member.Initially the team member is reluctant to discuss but finally opens up and indicates that the cause of the delays is often different instructions coming in from you as well as the project manager.She indicates that at such times she is confused related to whose instructions to follow - thereby causing delays what kind of an Organizational structure is this most likely to be ?

• A. Functional
• B. Projectized
• C. Weak Matrix
• D. Balanced Matrix

The Scope Baseline consists of the following:

• A. Approved Project Scope Statement , WBS , WBS Dictionary
• B. Preliminary Project Scope Statement,Approved Project Scope Statement , WBS , WBS Dictionary
• C. Scope Management Plan,WBS,WBS Dictionary
• D. Scope Management Plan,Approved Project Scope Statement,WBS Dictionary

The release criteria includes:

• A. the timing of the release of team members
• B. the method in which you will release them
• C. Both of the above are true
• D. None

Which of the following statements are not true regarding Network Diagrams?:

• A. Network Diagrams determine risks and causes of issues as they occur.
• B. Network diagrams are used to show interdependecnies of all activities.
• C. Network diagrams depict the workflow so everyone knows the sequence in which activities need to be performed
• D. They help plan , organize and control the project and can help track schedule progress

You are the project manager and decided to outsource a part of the project to a vendor. The vendor discovered some issues that impact the cost and schedule of its work. How does the vendor update the agreement?

• A. A new contract needs to be signed by your company and the vendor
• B. A contract addendum needs to be signed by your company and the vendor
• C. An SOW needs to be signed by you and the vendor
• D. None of the above

As a project manager you have successfully delivered all project deliverables within stipulated timelines - your senior management wants you to calculate the Cost of Quality - as a project Manager what costs would you NOT consider while making this calculation ?

• A. Cost of Hiring.
• B. Prevention costs.
• C. Appraisal costs.
• D. External and InternalFailure costs.

You are responsible for managing a project that deals with laying out a freeway connecting two major port cities.Progress on the project has been smooth and you and your team are very confident on completing the project well within the stipulated timelines. On reviewing you see that the project has also run below the budget resulting in savings.You decide to add an extra feature of reflector strips on the road every mile.You do a quick calculation and are satisfied that neither budget nor schedule will slip.You feel that by adding these extra features you could also bag some future projects as well. This is an example of :

• A. Scope Creep
• B. Gold Plating
• C. Integrated Change Control
• D. Fast Tracking